FREE Shipping over $50

Shipping & Delivery

We are proud to offer international shipping. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers and improve delivering service beyond all expectation.

How do you ship packages?
At the moment we have warehouses in Asia and we ship products from closest warehouse to customer’s address. Packages will be shipped by ePacket,EMS or through USPS depending on the weight or size of the product and the location of the warehouse.

Do you ship worldwide?
Yes, on orders over $50 otherwise there's a $5 shipping fee. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Shipping

How long does shipping take?
SHIPPING RATES
Country Cost
Shipping Time (May vary depending on product)

(Business days)

United States 3-18 business days
Australia, New Zealand 3-18 business days
Europe: 3-18 business days
North America : Canada 3-18 business days
Other Countries: 3-18 business days

Shipping costs are $5, but if your spend over $50 it's free!


*There might be some delays depending on where you're ordering from
*This doesn’t include our 1-4 business day processing time
*You are responsible for all customs and toll fees but most of our customers do not receive those fees.

Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages.

If you have any other questions, please contact us and we will do our best to help you..

FROM PET LOVERS

It takes one to know one. We are dedicated pet lovers ourselves and constantlypractice what we preach. The immeasurable love we have for our pets translatesinto our toys. You can rest easy knowing that whatever toy or item you buy hasbeen truly tested and trusted by other pets to great results.

TRACKED WORLDWIDE SHIPPING

For all orders over $50 we offer a FREE tracked shipping. We also provide real time tracking tools for your shipped goods. This ensures thatyou can follow your purchased goods from their start and to their finaldestination. The quick and safe delivery of your items is of our utmost concern.

HAPPY CUSTOMERS

Our work speaks for itself. We have gotten a ton of positive feedbacks fromsatisfied customers who have tried out our products. Your satisfaction isincredibly important to us and we constantly work on improving our services. Weare confident in our products that if your pets could talk they would surelygive us positive reviews.

.